Industry Expertise · Non-Profits
Non-Profit IT,
Built for Your Mission.
Managed IT, cybersecurity, Microsoft 365 and Google Workspace for non-profit organizations in Kingston and Eastern Ontario. Built around donor data protection, tight budgets, TechSoup and the Microsoft and Google non-profit grant programs.
Your mission matters more
than your IT budget
Non-profits are expected to do more with less. Fundraising, program delivery and community work all depend on reliable technology. Volunteer turnover and a mix of staff devices make access and account hygiene harder to manage.
Donor data, grant reporting and member records also need real protection. A breach damages donor trust and disrupts daily operations. Insurance, auditors and sources for funding are asking tougher cybersecurity questions each year.
IT that stretches
every charity dollar
Our goal is to make sure you're getting the most for every dollar. We help you secure discounts for Microsoft and Google Workspace licensing as well as Google Ad Grants and Azure cloud credits. Acadian takes the guesswork out of accessing the grants and resources available for non-profits.
By choosing our fully managed IT support services, your organization gets unlimited support while keeping a predictable IT budget with fixed monthly costs. We help secure your systems, roll out tested backups and provide the compliance & documentation resources you need.
The IT Stack Behind a Well-Run Charity
Each service is designed to keep your non-profit secure and running smoothly.
Managed IT Services
You get a dedicated outsourced IT department with a predictable fixed rate cost. Help desk, monitoring and patching built around non-profit budgets.
Free & Discounted Software
Microsoft 365, Google Workspace and Azure credits at non-profit pricing through TechSoup and the Microsoft program. We handle the validation paperwork on your behalf.
Cybersecurity
Endpoint protection, email filtering and phishing training to keep donor records, financials and CRM access out of the wrong hands.
Secure Data Backup
We backup your critical donor database, program records and financials. Backups are tested to ensure a server failure or ransomware event doesn't wipe out months of work.
Business Phone Systems
Our hosted business VoIP phone systems ensure your team can work from anywhere. No more issues with volunteers calling clients from their personal number.
On-Demand IT Support
Hourly and project work for organizations that need help now but are not ready for a full managed contract.
A Clear Process, From First Call to Ongoing Support
Most organizations are fully onboarded within two weeks. We handle the handoff from your current provider so your programs keep running through the transition.
Confidentiality first
Our technicians are professional about handling donor, member and program data. Everything we see stays between us.
Background & vulnerable-sector checks
Technology and budget audit
We audit your IT, identify non-profit licensing opportunities and give you a clear plan that fits your budget.
Typically complete in 3-5 business days
Deploy and document
We apply for non-profit licensing, lock down access, verify backups and train your staff and volunteers.
Most organizations are live in two weeks
Ongoing support and reviews
Flat monthly pricing covers help desk, monitoring and patches. Regular reviews to keep things on track.
Regular reviews, daily support
Non-Profit IT FAQ
Have a question that isn't covered? Get in touch. We're happy to talk through specifics.
01 Do you work with TechSoup, Microsoft and Google non-profit programs?
02 Do you offer charity pricing for managed services?
03 Can you support remote and volunteer staff?
04 What happens if we get hit by ransomware?
05 Can you help us report on cybersecurity to funders?
06 What happens to our current IT provider during the switch?
07 How does your pricing work?
Built Around Mission and Budget
Every non-profit client gets the same core IT foundation, tuned for donor data protection, Microsoft non-profit licensing and tight budgets.
- Free Business Basic for eligible charities
- Canadian cloud backups of donor data
- Charity pricing on managed services
- IT security documentation
Get Your Free
IT Assessment
We'll review your current setup, identify donated licensing opportunities and give you a clear plan with flat monthly pricing that fits a charity budget.
Charity pricing
Discounted managed services and Microsoft non-profit program enrolment where eligible.
Donor data protection
Encryption, access controls and backups around your CRM and financial data.
Plain English, not tech jargon
We explain what we find and what we recommend in language that makes sense.
Request Your Free IT Assessment
We typically respond within 2 hours during business hours.