Industry Expertise · Retail
Managed IT, POS support, cybersecurity and networking for retail stores and warehouses in Kingston and Eastern Ontario. We keep your checkout line up & warehouse running smoothly.
Retail runs on point of sale. If your terminals cannot process a card, your customers walk. If your inventory system loses sync, you're selling things you don't have. Every minute of downtime has a direct cost.
Retail is also a favourite target for credit card skimmers, ransomware and payment fraud. PCI compliance keeps getting stricter, and the cost of a breach is more than just the fines.
Our focus is on making your IT systems function smoothly. You need a reliable network for your point of sale systems. Terminals that are constantly being updated, patched and secured in the background and backups to recover in the event of a hardware failure or ransomware incident.
Flat monthly pricing keeps costs predictable. When licensing or updates get stuck in your POS or inventory platform, we call the vendor's support on your behalf instead of handing you a number.
Every service below is delivered by the same local Kingston team, framed around how retail and warehouse operations actually run.
Your store's outsourced IT department. Monitoring, patching and priority response when a checkout terminal stops working.
Endpoint protection, email filtering and PCI-aware hardening across registers, back office and staff workstations.
Secured Microsoft 365 for your office and management team. Email, SharePoint and Teams for multi-location retail.
Tested backups of your inventory, POS and accounting data so a bad day at the server does not become a lost week.
Hosted cloud phone systems with intercom, call routing and voicemail to email across the sales floor and back office.
New store rollouts, POS upgrades, network rewires and warehouse Wi-Fi deployments handled end to end.
Most stores are fully onboarded within two weeks. We handle the handoff from your current provider so your checkout stays open through the transition.
Your sales numbers, supplier costs and customer data stay between us. Nothing about your operations leaves our team.
Background & vulnerable-sector checks
We audit your POS network, back office and payment flow against PCI expectations. You get a plain-language report and clear fixes.
Typically complete in 3-5 business days
We secure your POS network, lock down back office and verify backups. Training to stop phishing and card skimming threats.
Most stores are live in two weeks
Flat monthly pricing covers help desk, monitoring and patches, with priority response when checkout goes down.
Quarterly reviews, daily support
Have a question that isn't covered? Get in touch. We're happy to talk through specifics.
Every retail client gets the same core IT foundation, tuned for POS reliability, PCI compliance and multi-location support.
How Acadian built a custom Shopify storefront for Atkinson Outfitters near Kingston, rebuilt the structure for search and more than doubled website traffic.
Acadian worked with Atkinson Home Hardware in Kingston to build a custom retail pricing hub that unified data across Home Hardware's fragmented dealer network, clearing the technical barrier to a national government standing offer. Atkinson's Kingston and Hartington stores are now fulfilling their regional share of the contract.
We'll review your POS, your network and your security posture and give you a clear plan with flat monthly pricing. No pressure, no sales pitch.
Built for retail uptime
POS, network and payment systems tuned to keep the line moving.
PCI compliance aware
Network segmentation, encryption and documentation built around PCI DSS.
Plain English, not tech jargon
We explain what we find and what we recommend in language that makes sense.
We typically respond within 2 hours during business hours.
