(613) 384-6735
Acadian Computer Service

Managed IT · Cybersecurity · Business Technology

Business IT Services for Brockville.

Keep your Brockville business connected, protected and supported with managed IT services from Acadian. Our Kingston team can manage your IT environment, strengthen your security or provide on-demand support when you need it.

  • All-inclusive managed IT
  • Support & security agreements
  • On-demand support / break-fix
Get a Free IT Assessment Compare Support Options
Local Support

IT That Supports the Whole Operation

Your office, warehouse and remote staff depend on the same business information. Reliable networks, secure file access and well-maintained devices keep that work connected. We manage the technology behind it and work with your software providers when an issue spans systems.

For Brockville businesses with an internal IT contact, we can bring additional security expertise and project support. For teams without one, we can take on the day-to-day management and longer-term planning as your outsourced IT department.

An Acadian Computer Service truck ready for on-site visits to Brockville from the Kingston office

Ways to Work With Us

Choose How We Support Your Business

From a fully managed IT department to support when you need it, we help you choose the right level of service for your team.

All-Inclusive Managed IT

Your outsourced IT department. Day-to-day support, proactive maintenance, cybersecurity and technology planning under one flat monthly fee.

For businesses that want their IT fully looked after.

Explore Managed IT

Support & Security Agreements

Ongoing protection and the expertise to run it, with support coverage matched to your needs. A way to keep systems secure without an unlimited labour plan.

For businesses that need ongoing security with a different level of support.

Explore Security & Support

On-Demand Support / Break-Fix

Call when you need a technician. We troubleshoot problems and carry out repairs at an hourly rate, without a monthly support agreement.

For businesses that prefer to pay for support as they use it.

Explore On-Demand Support
What We Do Here

IT Services for Brockville

Managed IT Services

Day-to-day help, system monitoring, updates and security with a team that learns your setup.

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Technology Projects

Plan equipment replacements, cabling, network upgrades and office moves before work starts.

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Secure Data Backup

Back up business files and systems, with restore testing to check that saved data can be recovered.

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Microsoft 365

Business email, shared files and staff access, including migrations and help with everyday problems.

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Cybersecurity

Protect staff accounts and devices with email security, threat monitoring and practical staff training.

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Business Phone Systems

Office calling, voicemail and call routing for people working at a desk or away from the office.

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Brockville & Area

Plan for Growth Across Your Business

Adding a work area or another location means thinking about connectivity, staff access, backups and the software that ties everything together. We help plan the whole change, including the requirements of specialist equipment and its vendors.

Our team serves Brockville from Kingston, combining remote management with on-site work. You have people who understand the wider environment when it is time to replace equipment, improve a network or make a larger investment.

Get a Free IT Assessment
Common Questions

Business IT Questions

01 Can you support both our office and warehouse network?
We can review the network connecting those work areas, including Wi-Fi, cabling and staff devices. Tell us about scanners, specialist equipment and software vendors so their requirements can be included in the scope.
02 Can we use you for a project if we have an IT person?
Yes. We can agree on a defined piece of work with your internal contact, such as equipment replacement, network improvements or an office move. We clarify responsibilities and access before starting.
03 Where is your team based?
Our office is at 632 Norris Court in Kingston. We provide remote support and arrange on-site visits across our service area from that location. Tell us your address and what needs attention so we can discuss the next step.
04 How do you schedule support and after-hours calls?
Our support hours are Monday to Friday, 8 am to 5 pm. We assess the issue, explain whether it can be handled remotely and arrange an on-site visit when needed. After-hours and holiday voicemails are answered based on urgency. Response commitments are set out in individual client agreements.
05 How does on-demand support work?
On-demand support is our break-fix option: call when you need us, without a monthly support agreement. Work is billed for technician time, with a labour range approved before work begins. We discuss travel and any equipment costs when scoping the work, and check with you before proceeding if the scope expands. Ongoing managed support is priced separately around the systems and people we support.

Talk to our Kingston team

Call our Kingston office and describe what you're dealing with. You'll get a straight answer on whether we can help and what it will cost.

(613) 384-6735

Mon to Fri, 8 am to 5 pm

632 Norris Court, Kingston

Talk to Our Kingston Team

Get Your Free IT Assessment

Tell us about your business and what you need from your IT. We'll review your current setup and discuss whether managed IT, a support and security agreement or on-demand service is the right fit for your team.

Our Kingston team answers the phone and does the work. No getting stuck in a ticket queue or waiting on a callback.

Prefer to call? (613) 384-6735

Request a Free Consultation

Our team will follow up during business hours: Monday to Friday, 8 am to 5 pm.

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