(613) 384-6735
Acadian Computer Service

Managed IT · Cybersecurity · Business Technology

Managed IT & Security for Gananoque Businesses.

Keep your business technology ready for the working day and the busy season. Acadian provides managed IT, cybersecurity and on-demand support to Gananoque businesses, with a local team based in Kingston.

  • All-inclusive managed IT
  • Support & security agreements
  • On-demand support / break-fix
Get a Free IT Assessment Compare Support Options
Local Support

Business IT Through Every Season

A changing workforce should not mean losing track of accounts, devices or business data. We help Gananoque businesses manage staff access, maintain their systems and protect the information they rely on, whether the team works year-round or grows for the season.

Our role goes beyond fixing the next problem. We can manage your IT, run your security services or provide support on demand. Your business gets the level of involvement it needs, with the same team available for network improvements and other technology projects.

An Acadian Computer Service truck ready for on-site visits to Gananoque from the Kingston office

Ways to Work With Us

Choose How We Support Your Business

From a fully managed IT department to support when you need it, we help you choose the right level of service for your team.

All-Inclusive Managed IT

Your outsourced IT department. Day-to-day support, proactive maintenance, cybersecurity and technology planning under one flat monthly fee.

For businesses that want their IT fully looked after.

Explore Managed IT

Support & Security Agreements

Ongoing protection and the expertise to run it, with support coverage matched to your needs. A way to keep systems secure without an unlimited labour plan.

For businesses that need ongoing security with a different level of support.

Explore Security & Support

On-Demand Support / Break-Fix

Call when you need a technician. We troubleshoot problems and carry out repairs at an hourly rate, without a monthly support agreement.

For businesses that prefer to pay for support as they use it.

Explore On-Demand Support
What We Do Here

IT Services for Gananoque

On-Demand IT Support

Get help with a specific computer, email or network problem without a monthly support agreement.

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Technology Projects

Plan equipment replacements, cabling, network upgrades and office moves before work starts.

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Microsoft 365

Business email, shared files and staff access, including migrations and help with everyday problems.

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Cybersecurity

Protect staff accounts and devices with email security, threat monitoring and practical staff training.

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Business Phone Systems

Office calling, voicemail and call routing for people working at a desk or away from the office.

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Managed IT Services

Day-to-day help, system monitoring, updates and security with a team that learns your setup.

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Gananoque & Area

Ready for Staff, Customers and Growth

For a shop, accommodation business or professional office, technology needs to work wherever the business happens. That can mean secure access for office staff, a reliable checkout connection or guest Wi-Fi kept separate from business systems.

We help plan those requirements together. Staff changes, seasonal reopening and new work areas are opportunities to review your setup, address weak points and make sure the systems your team depends on are being looked after.

Get a Free IT Assessment
Common Questions

Business IT Questions

01 Can you help us prepare for seasonal reopening?
Yes. Share your opening date and the equipment and staff accounts you need checked. We can scope updates, access changes and network work ahead of reopening, subject to scheduling.
02 Can you help if our checkout loses its connection?
We can troubleshoot the computer or network connection and coordinate with the payment or point-of-sale provider where needed. Tell us whether other devices are offline too, and keep the error message available.
03 Where is your team based?
Our office is at 632 Norris Court in Kingston. We provide remote support and arrange on-site visits across our service area from that location. Tell us your address and what needs attention so we can discuss the next step.
04 How do you schedule support and after-hours calls?
Our support hours are Monday to Friday, 8 am to 5 pm. We assess the issue, explain whether it can be handled remotely and arrange an on-site visit when needed. After-hours and holiday voicemails are answered based on urgency. Response commitments are set out in individual client agreements.
05 How does on-demand support work?
On-demand support is our break-fix option: call when you need us, without a monthly support agreement. Work is billed for technician time, with a labour range approved before work begins. We discuss travel and any equipment costs when scoping the work, and check with you before proceeding if the scope expands. Ongoing managed support is priced separately around the systems and people we support.

Talk to our Kingston team

Call our Kingston office and describe what you're dealing with. You'll get a straight answer on whether we can help and what it will cost.

(613) 384-6735

Mon to Fri, 8 am to 5 pm

632 Norris Court, Kingston

Talk to Our Kingston Team

Get Your Free IT Assessment

Tell us about your business and what you need from your IT. We'll review your current setup and discuss whether managed IT, a support and security agreement or on-demand service is the right fit for your team.

Our Kingston team answers the phone and does the work. No getting stuck in a ticket queue or waiting on a callback.

Prefer to call? (613) 384-6735

Request a Free Consultation

Our team will follow up during business hours: Monday to Friday, 8 am to 5 pm.

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