(613) 384-6735
Acadian Computer Service

Managed IT · Cybersecurity · Business Technology

Your Kingston Business. Our IT Team.

Managed IT services, cybersecurity and day-to-day support from a team right here in Kingston. We act as your IT department, or work alongside the people you already have, with a level of support that fits your business.

  • All-inclusive managed IT
  • Support & security agreements
  • On-demand support / break-fix
Get a Free IT Assessment Compare Support Options
Local Support

Your IT Department, Close to Home

Your team needs reliable systems, secure access to business data and someone who takes responsibility when a problem crosses between software, hardware and service providers. Acadian brings that work together, from daily support to planning your next upgrade.

Based on Norris Court, we work with Kingston businesses in person and remotely. You can meet the people looking after your technology, talk through decisions face to face and have us on site when the work calls for it.

The Acadian Computer Service team with a service truck outside the Kingston office

Ways to Work With Us

Choose How We Support Your Business

From a fully managed IT department to support when you need it, we help you choose the right level of service for your team.

All-Inclusive Managed IT

Your outsourced IT department. Day-to-day support, proactive maintenance, cybersecurity and technology planning under one flat monthly fee.

For businesses that want their IT fully looked after.

Explore Managed IT

Support & Security Agreements

Ongoing protection and the expertise to run it, with support coverage matched to your needs. A way to keep systems secure without an unlimited labour plan.

For businesses that need ongoing security with a different level of support.

Explore Security & Support

On-Demand Support / Break-Fix

Call when you need a technician. We troubleshoot problems and carry out repairs at an hourly rate, without a monthly support agreement.

For businesses that prefer to pay for support as they use it.

Explore On-Demand Support
What We Do Here

IT Services for Kingston

Microsoft 365

Business email, shared files and staff access, including migrations and help with everyday problems.

Learn more

Secure Data Backup

Back up business files and systems, with restore testing to check that saved data can be recovered.

Learn more

Business Phone Systems

Office calling, voicemail and call routing for people working at a desk or away from the office.

Learn more

Technology Projects

Plan equipment replacements, cabling, network upgrades and office moves before work starts.

Learn more

Cybersecurity

Protect staff accounts and devices with email security, threat monitoring and practical staff training.

Learn more

Starlink for Business

Assess satellite internet as a primary or backup connection, including mounting, cabling and network setup.

Learn more
Kingston & Area

A Local Team Behind Your Business

As your business grows, your technology needs change. New staff need accounts and equipment, more locations need reliable connections and ageing systems need a replacement plan. We help you make those decisions with your budget and the way your team works in mind.

Our Kingston office gives you a place to meet your technicians and discuss what comes next. Remote support, on-site work and equipment service are all part of the same relationship.

Get a Free IT Assessment
Common Questions

Business IT Questions

01 Can you work alongside our existing IT person?
Yes. We can support your internal team with security, specialist knowledge and technology projects, or take responsibility for the wider IT environment. We agree on who handles what so your staff know where to turn.
02 Can we meet your team in person?
Yes. Our office is at 632 Norris Court in Kingston. Contact us to arrange a conversation about your business, your current systems and the support you need.
03 Where is your team based?
Our office is at 632 Norris Court in Kingston. We provide remote support and arrange on-site visits across our service area from that location. Tell us your address and what needs attention so we can discuss the next step.
04 How do you schedule support and after-hours calls?
Our support hours are Monday to Friday, 8 am to 5 pm. We assess the issue, explain whether it can be handled remotely and arrange an on-site visit when needed. After-hours and holiday voicemails are answered based on urgency. Response commitments are set out in individual client agreements.
05 How does on-demand support work?
On-demand support is our break-fix option: call when you need us, without a monthly support agreement. Work is billed for technician time, with a labour range approved before work begins. We discuss travel and any equipment costs when scoping the work, and check with you before proceeding if the scope expands. Ongoing managed support is priced separately around the systems and people we support.

Talk to our Kingston team

Call our Kingston office and describe what you're dealing with. You'll get a straight answer on whether we can help and what it will cost.

(613) 384-6735

Mon to Fri, 8 am to 5 pm

632 Norris Court, Kingston

Talk to Our Kingston Team

Get Your Free IT Assessment

Tell us about your business and what you need from your IT. We'll review your current setup and discuss whether managed IT, a support and security agreement or on-demand service is the right fit for your team.

Our Kingston team answers the phone and does the work. No getting stuck in a ticket queue or waiting on a callback.

Prefer to call? (613) 384-6735

Request a Free Consultation

Our team will follow up during business hours: Monday to Friday, 8 am to 5 pm.

Loading contact form…