(613) 384-6735
Acadian Computer Service

Managed IT · Cybersecurity · Business Technology

Managed IT Services for Napanee Businesses.

Bring your IT support, cybersecurity and business systems together with Acadian. We serve Greater Napanee with all-inclusive managed IT, support and security agreements and on-demand service from our Kingston team.

  • All-inclusive managed IT
  • Support & security agreements
  • On-demand support / break-fix
Get a Free IT Assessment Compare Support Options
Local Support

An IT Team for Your Office and Beyond

Your business depends on more than a working computer. Email, shared files, backups and internet access need ongoing attention, especially when staff work across an office, a rural property or a jobsite. We look after those systems as part of the way your business operates.

Choose a fully managed service if you want us to take care of the whole environment, or a support model that fits the people and resources you already have. We also handle technology projects as your needs change.

An Acadian Computer Service truck ready for on-site visits to Napanee from the Kingston office

Ways to Work With Us

Choose How We Support Your Business

From a fully managed IT department to support when you need it, we help you choose the right level of service for your team.

All-Inclusive Managed IT

Your outsourced IT department. Day-to-day support, proactive maintenance, cybersecurity and technology planning under one flat monthly fee.

For businesses that want their IT fully looked after.

Explore Managed IT

Support & Security Agreements

Ongoing protection and the expertise to run it, with support coverage matched to your needs. A way to keep systems secure without an unlimited labour plan.

For businesses that need ongoing security with a different level of support.

Explore Security & Support

On-Demand Support / Break-Fix

Call when you need a technician. We troubleshoot problems and carry out repairs at an hourly rate, without a monthly support agreement.

For businesses that prefer to pay for support as they use it.

Explore On-Demand Support
What We Do Here

IT Services for Napanee

On-Demand IT Support

Get help with a specific computer, email or network problem without a monthly support agreement.

Learn more

Starlink for Business

Assess satellite internet as a primary or backup connection, including mounting, cabling and network setup.

Learn more

Technology Projects

Plan equipment replacements, cabling, network upgrades and office moves before work starts.

Learn more

Microsoft 365

Business email, shared files and staff access, including migrations and help with everyday problems.

Learn more

Secure Data Backup

Back up business files and systems, with restore testing to check that saved data can be recovered.

Learn more

Managed IT Services

Day-to-day help, system monitoring, updates and security with a team that learns your setup.

Learn more
Napanee & Area

Reliable Connections Are Part of the Plan

For Greater Napanee businesses with rural sites, connectivity belongs in the wider IT plan. Cloud applications, business phones and backups all depend on the connection reaching your property and the network distributing it.

We can assess your existing setup and plan improvements, including Starlink where it is suitable as a primary or backup connection. That work sits alongside device management, cybersecurity and support for the people using the systems.

Get a Free IT Assessment
Common Questions

Business IT Questions

01 Can you help a rural business outside Napanee?
Contact us with the exact address and what you need. We can discuss remote troubleshooting, visit availability and the scope of any connectivity or equipment work before booking.
02 Do we need Starlink if our Wi-Fi keeps dropping?
Not necessarily. The issue may be coverage inside the building or a problem with network equipment. We assess the existing connection and where it fails before suggesting a different internet service.
03 Where is your team based?
Our office is at 632 Norris Court in Kingston. We provide remote support and arrange on-site visits across our service area from that location. Tell us your address and what needs attention so we can discuss the next step.
04 How do you schedule support and after-hours calls?
Our support hours are Monday to Friday, 8 am to 5 pm. We assess the issue, explain whether it can be handled remotely and arrange an on-site visit when needed. After-hours and holiday voicemails are answered based on urgency. Response commitments are set out in individual client agreements.
05 How does on-demand support work?
On-demand support is our break-fix option: call when you need us, without a monthly support agreement. Work is billed for technician time, with a labour range approved before work begins. We discuss travel and any equipment costs when scoping the work, and check with you before proceeding if the scope expands. Ongoing managed support is priced separately around the systems and people we support.

Talk to our Kingston team

Call our Kingston office and describe what you're dealing with. You'll get a straight answer on whether we can help and what it will cost.

(613) 384-6735

Mon to Fri, 8 am to 5 pm

632 Norris Court, Kingston

Talk to Our Kingston Team

Get Your Free IT Assessment

Tell us about your business and what you need from your IT. We'll review your current setup and discuss whether managed IT, a support and security agreement or on-demand service is the right fit for your team.

Our Kingston team answers the phone and does the work. No getting stuck in a ticket queue or waiting on a callback.

Prefer to call? (613) 384-6735

Request a Free Consultation

Our team will follow up during business hours: Monday to Friday, 8 am to 5 pm.

Loading contact form…