(613) 384-6735
Acadian Computer Service

Business Email That Works

Stop Losing Business
Due to Broken Email.

Invoices bouncing. Supplier messages disappearing. Mail that won't sync between your phone and computer. If your email isn't reliable, that reflects on your business. We fix that.

Fix My Business Email See What's Included
4.9 (153 reviews)
Invoices that actually reach your clients Mail synced across every device 50 GB mailboxes as standard Local Kingston team since 2001
The Problem

Your Email works,
until it doesn't

Most of the business email we're called in to fix was set up by an ISP, a web host or a friend-of-a-friend years ago. It still delivers mail most days, which is why nobody's touched it. The problems show up slowly. Invoices that never reach the client. Supplier quotes landing in spam. A message read on your phone that still shows as unread on your laptop or tiny storage limits.

Under these headaches is a security and reliability problem too. There's no real spam filtering, so phishing messages land in front of your staff every day. When email goes down there's no status page, no ETA and no one to call. Often you only know something's wrong because a client asks why you haven't replied.

How We Fix It

Business email service
without the headaches

We move your email to hosted Exchange Online through Microsoft 365. Your addresses stay the same, your mail history comes with you and your team doesn't struggle with downtime. We set up your DNS records to ensure your messages actually get delivered and set up proper spam and phishing filtering. Your mailboxes get 50 GB of storage standard, with even more storage for archives. Your mail, calendar and contacts sync cleanly across every device.

After the migration you have a local Kingston team to call. New staff mailboxes, password resets, mobile setup and shared calendar questions, all handled by someone who knows your environment.

What's Included

Business Email That Works Seamlessly

Reliable Delivery

  • Proper DNS records (SPF, DKIM, DMARC) so your messages land in inboxes
  • Spam and phishing filtering that catches threats without hiding real mail
  • No more bounced invoices or missing supplier messages
  • Shared mailboxes for billing, info and sales addresses
  • Delivery monitoring so issues are caught before your clients notice

Sync That Works

  • Mail, calendar and contacts synced to your phone, laptop and tablet
  • Changes appear everywhere within seconds, not hours
  • Shared calendars for booking, staff schedules and meeting rooms
  • Delegated access to manage mailbox and calendars
  • Works with Outlook, Apple Mail and any modern mail app

Mailbox Size You Can Work With

  • 50 GB per mailbox as standard, not the 1-5 GB your ISP gives you
  • No more deleting old emails to make room for new ones
  • Online archive for long-term retention without mailbox bloat
  • Attachments up to 150 MB through secure links
  • No surprise overage fees or per-message charges

Migration & Support

  • Full migration from your current provider, no mail lost in transit
  • We handle DNS cutover, so the switch is invisible to your clients
  • Staff onboarding and device setup included
  • Local Kingston team for questions and support
  • Flat monthly pricing with no per-ticket or hourly charges
How It Works

From Unreliable Mail to Business-Grade Email

We handle the entire process. Your email addresses stay the same, your history comes with you and your team barely notices the switch.

1

Review your current setup

We look at your existing email provider, DNS records, mailbox sizes and the problems you're dealing with.

Usually takes one short call

2

Plan and pricing

A simple proposal covering your new mailboxes, the migration plan and ongoing support.

Proposal within 2 business days

3

Migrate everything

We copy your full mailbox history to the new platform, set up devices and cut over DNS. No downtime or lost messages.

Most migrations done in a single weekend

4

Ongoing support

We handle user onboarding/offboarding, password resets, mobile device setup and general support as required.

Local Kingston team, real humans

Common Questions

Business Email FAQ

Something not covered here? Get in touch or email us at acadian@acadiancs.com.

01 Will we lose any emails during the switch?
No. We migrate your full mailbox history, contacts and calendar entries to the new platform before cutting over. During the switch itself, mail routes to both systems so nothing falls through the gap. Most businesses don't notice the transition happened.
02 Our ISP set up our email. Is it hard to move away?
It's straightforward when planned properly. We take over the DNS records that control where your email goes, migrate your existing mail and reconfigure your devices. Your email addresses stay exactly the same. If you're using a @bell.net or @gmail.com address for your business, we can help set up proper domain mail and forward your old account to the new setup leaving all your existing contacts still able to reach you.
03 How much mailbox space do we get?
50 GB per user as standard on Exchange Online, with optional online archive for unlimited long-term storage. That's a significant step up from the 1-5 GB that most ISP and web hosting email packages include.
04 Can we keep our current email addresses?
Yes. Your domain stays the same. Every address your team uses today carries over. We can also set up additional aliases, shared mailboxes and distribution groups during the migration at no extra cost.
05 What about email on our phones?
Part of the migration includes setting up mail, calendar and contacts on every staff member's phone and tablet. Everything stays in sync automatically. When you read a message on your phone, it's marked as read on your laptop too.
06 Is business email expensive?
Hosted Exchange through Microsoft 365 Business Basic starts at a few dollars per user per month. Our licensing is the same price as buying direct from Microsoft and often less than going through GoDaddy or other big resellers. For most businesses the cost is comparable to what they're already paying their ISP, but with far more storage, better reliability and proper security. We'll show you the exact numbers before you commit.
07 What if we already have Microsoft 365 but email still isn't working right?
That's common. Having Microsoft 365 licenses doesn't mean the environment was set up properly. We audit your current configuration, fix DNS records, tighten security settings and sort out sync issues. No need to start over, we clean up what's there.

Next Step

Microsoft 365

Once your email is sorted, there's a lot more in Microsoft 365 that most businesses never set up. Teams for internal chat, SharePoint for shared files, OneDrive for personal storage. We manage the full environment.

  • Teams, SharePoint and OneDrive setup
  • Security and compliance configuration
  • Ongoing tenant management and support
Explore Microsoft 365

Get the full value of what you're paying for.

Get Started

Your Team Deserves
Email That Works

Tell us what's going wrong. We'll take a look at your current setup and tell you exactly what it takes to fix it. No jargon, no pressure.

Same email addresses, better everything else

All of your folders and history stay the same, just without the issues.

Fast Migrations Without Downtime

We migrate your data without taking down your system.
Confirm everything is there and working before going live.

A real person when you call

When your team has questions, we're your local Kingston team ready to help.

Prefer to call? (613) 384-6735

Stop Having Email Headaches

Tell us what's going wrong and we'll tell you what it takes to fix it.