(613) 384-6735
Acadian Computer Service

Microsoft 365 Done Right

Get the Full Value From
the Licenses You're
Already Paying For.

Microsoft 365 is more than Word, Excel and Outlook. Intune, OneDrive, SharePoint, Teams and Power Automate are included in most licenses and can make your work life much easier.

Talk to a Microsoft 365 Expert See What's Included
4.9 (153 reviews)
Tenant setup, security and support Email, Teams, SharePoint and OneDrive Migration from Google or older systems Local Kingston team since 2001
The Problem

Paying for Microsoft 365,
using maybe half of it

Most businesses set up Microsoft 365 once, point their email to it and never look back. Teams sits half-configured. SharePoint becomes a dumping ground. Licenses for staff who left two years ago quietly renew every month.

Meanwhile, the security side stays on default settings. No MFA on some accounts, no conditional access, no separate backup. The first time anyone notices is usually after a phishing incident or a failed insurance audit.

How We Fix It

A managed environment,
not a side project

As a Microsoft CSP, we can help manage your entire tenant, from buying the right licenses and configuring security through to everyday support. Email, Teams, SharePoint, OneDrive and the automation tools most teams never touch all stay current and stable.

When your team has a question, they call us. When something needs to change, we handle it. When Microsoft rolls out something new that matters, we tell you in plain language and recommend whether to use it.

What's Included

What We Cover in Your Microsoft 365 Environment

Licensing & Tenant Setup

  • We buy and manage your Microsoft 365 licenses on your behalf
  • Right-sized licensing so you only pay for what you use
  • Business Basic, Standard, Premium as well as all Microsoft licences available
  • Windows Home to Business upgrades if needed
  • Regular license reviews to catch unused or duplicated seats

Email, Teams & SharePoint

  • Exchange Online mailboxes, shared inboxes and aliases
  • Teams setup for messaging, meetings and file collaboration
  • SharePoint file sharing and intranet-style site structure
  • Power Automate and Power Apps for automating repetitive work
  • Sensible permissions instead of free-for-all access

Security & Compliance

  • Multi-factor authentication on every account
  • Conditional access and trusted device policies
  • Email filtering for phishing and impersonation
  • Audit logging and admin activity tracking
  • Microsoft 365 backup to a separate platform

Migrations & Day-to-Day Support

  • Migration from Google Workspace, IMAP or legacy Exchange server
  • User onboarding and offboarding without data loss
  • Helpdesk for staff when something doesn't work
  • Tenant health checks and security recommendations
  • Plain-English answers, not links to Microsoft docs
Getting Started

First Call to Full Microsoft 365 Management

Whether you're starting fresh or handing off an existing tenant, the process is the same: review, plan, transition, support.

1

Tenant review

We look at your current licensing, security settings, mail routing and shared storage. You'll see what's correct and what's missing.

Typically completed in 2-3 business days

2

Plan and pricing

We'll plan the proper license coverage, security improvements and provide ongoing support. You get predictable pricing with no surprises.

Proposal delivered within one week

3

Transition or migration

Small tenants cut over on a single weekend. Larger migrations run in the background while your team keeps working, with a quick final cutover and minimal downtime.

Cutover timing set around your schedule

4

Day-to-day support

Your team calls us with Microsoft 365 questions. We keep the underlying environment secure, current and out of your way.

Local Kingston helpdesk, real humans

Common Questions

Microsoft 365 FAQ

Something not covered here? Get in touch.

01 We already have Microsoft 365. Do we need to switch resellers?
No. We can take over management of an existing tenant whether you bought licenses through Microsoft directly, GoDaddy or another reseller. If you'd rather consolidate, we're your local Microsoft Cloud Service Provider so we can bring licensing under our management. We handle billing, renewals and making sure you only pay for the licenses you actually need. In either setup nothing will be lost during the move.
02 Can you migrate us from Google Workspace or an older mail system?
Yes. We've migrated businesses from Google Workspace, GoDaddy mail, hosted Exchange, IMAP servers and on-premises Exchange. Small tenants move on a single weekend. Larger migrations (50+ mailboxes) run in the background while your team keeps working in the old system, with a quick final cutover and minimal downtime. If email is your main concern, our business email services page covers the migration process in detail.
03 We bought Windows 11 Home laptops by mistake. Can you fix that?
Yes, and you're not alone. A Home edition laptop can't join your Microsoft 365 domain, can't enforce business-grade security policies and shouldn't be used with business data. We do Home to Business upgrades regularly. You keep the same computer and profile data while being able to properly join your managed work environment. No need to reinstall Windows.
04 Isn't Microsoft 365 already backed up?
Microsoft replicates your data for availability, but they don't protect you from accidental deletions, retention policy mistakes, ransomware that hits OneDrive or a departing employee taking files with them. We add a separate backup of mailboxes, OneDrive, SharePoint and Teams so you can restore what you need. This is part of our backup and recovery service.
05 Can you help us actually use Power Automate, SharePoint and Power Apps?
Yes. These are the tools most businesses pay for and never touch. We design SharePoint sites and document libraries around how your team actually works, build Power Automate flows for repetitive tasks (approvals, notifications, document routing) and help scope Power Apps where a custom lightweight app would save real hours. No new software, just the licenses you already have.
06 What's the difference between OneDrive and SharePoint?
OneDrive is each person's personal work storage. SharePoint is shared storage for teams and projects. Most businesses end up needing both. We help structure them so files end up in the right place and the right people can find them without asking.
07 How do you handle staff coming and going?
Onboarding is a clean process: licensed, mailbox provisioned, security policies applied, day-one access to the right SharePoint sites and Teams channels. Offboarding is just as straight forward: mailbox archived, OneDrive transferred to a manager, sessions revoked and the license recovered.
08 Will MFA make life harder for staff?
Modern MFA is much less painful than the old version. Most logins use a quick approval on a phone, and trusted devices remember themselves for a while. We tune the policies so security is meaningful without staff having to fight their tools all day.
09 Do you support businesses outside Kingston?
Yes. Microsoft 365 is cloud-based, so most of the work is delivered remotely. We support clients across Kingston, Gananoque, Brockville, Napanee, Belleville and Prince Edward County, with on-site visits available whenever required.

Pairs With

Cybersecurity for Microsoft 365

Microsoft 365 is one of the most-targeted platforms in business email compromise. The right security configuration is the difference between an attacker reading your CFO's mailbox and getting nowhere.

  • MFA, conditional access and device trust
  • Phishing and impersonation filtering
  • Separate Microsoft 365 backup
Explore Cybersecurity

Free security audit, no obligation.

Get Started

Talk Through Your
Microsoft 365 Setup

Whether you need a clean migration, a tenant cleanup or full ongoing management, we'll talk through what you have and what would actually help.

Right-sized licensing

We'll review your licenses so you only pay for what you actually use.

Migrations without drama

Clear planning and communication. Migrations that respect your schedule.

Real support, not Microsoft tickets

We handle any issues ourselves without making you jump through hoops.

Prefer to call? (613) 384-6735

Talk Through Your Microsoft 365

We typically respond within 2 hours during business hours.