Kingston & Eastern Ontario

Business
Technology
Experts.

Managed IT, cybersecurity and cloud services for Kingston and Eastern Ontario. A local team that picks up the phone when you call.

4.9 (153 reviews)
About Acadian

Your IT Department,
Without the Overhead

Acadian Computer Service provides managed IT, cybersecurity and cloud services to over 200 businesses across Kingston and Eastern Ontario. We act as your IT department, or an extension of it, handling the day-to-day so you can focus on running your business.

When you call us, you reach a local team that knows your environment, not a call centre. Flat monthly pricing, straight answers and 24/7 monitoring that catches problems before they reach your desk.

Talk to Our Team
An Acadian Computer Service branded truck parked outside the company's Kingston office
Industry Expertise

IT Built for Your Industry

IT support for Kingston and Eastern Ontario businesses, built around the compliance, workflow and security needs of your sector.

IT for Small Businesses

You don't need a full-time IT hire. You need a technology partner who knows your business. We act as your outsourced IT department, giving you the expertise of a complete IT team at a fraction of the cost. Setting up new employees, managing your network, planning technology upgrades that actually fit your budget. We've been removing technology headaches for Southeastern Ontario businesses since 2001.

Common Questions

Frequently Asked Questions

Have a question that isn't listed? Get in touch. We're happy to help.

01 What is ransomware and how can I protect my business?
Ransomware is malicious software that encrypts your files and demands payment to unlock them. Protection requires layered defences: up-to-date patching, endpoint security, email filtering and staff training. Most importantly, you need reliable offsite backups so you can recover without paying the ransom. We implement all of these as part of our managed cybersecurity service.
02 What is the difference between managed IT and break-fix support?
Break-fix means you call someone when something breaks and pay an hourly rate to fix it. Managed IT is a proactive, flat-rate monthly service. We monitor your systems 24/7, apply patches and resolve issues before they affect your business. Most clients prefer our managed IT services because it helps avoid expensive downtime and lets them stick to a predictable monthly IT budget.
03 Do you support residential customers?
Yes. We offer residential IT support both in your home and at our office. Whether you need a home network set up, a laptop screen replacement, a virus removed or a new computer configured, we can help.
04 Do you have experience in my industry?
We serve businesses across a wide range of industries in Eastern Ontario including accounting, law, dental, construction, retail and non-profits. Each industry has unique compliance and workflow requirements. We bring our decades of expertise to every client we work with. We specialize in supporting industries and software of all types.
05 Can you help us move our IT to a new office?
Absolutely. Office moves are one of our most common project engagements. We handle network infrastructure planning, server relocation, workstation setup and phone system cutover so your move goes smoothly and downtime stays minimal.
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Managed IT Services

Your Complete IT Department

Tired of intermittent IT issues that bring your operations to a crawl? With our managed IT services, we act as your IT department, or an extension of it. We roll out the best security, monitoring and maintenance tools so that issues are resolved before they impact your operations.

When staff run into issues, they can call with no worries about additional bills. They get their issues solved right away - no call centers, ticket queues or surprise invoices.

Learn About Managed IT Services

What's included

  • 24/7 network monitoring

    We catch and fix problems before they reach your desk.

  • Helpdesk support

    Your team calls us directly. No call centres, no ticket queues.

  • Patch management

    Security updates applied on schedule, tested before deployment.

  • Vendor management

    We deal with your ISP, software vendors and hardware suppliers.

  • Quarterly business reviews

    Regular check-ins on performance, budget and technology roadmap.

  • Flat monthly pricing

    One predictable bill. No surprise invoices, no hourly rates.

Get In Touch

Get Your Free IT Assessment

Book a free, no-obligation consultation. We'll review your current IT setup, identify risks and give you a clear action plan in plain English, not tech jargon.

Request a Free Consultation

We typically respond within 2 hours during business hours.