Kingston Area Computer & IT Services

Your representative that was in on Monday and Tuesday responding to some of our issues on those two days was outstanding. We had a two day ISO renewal audit and a Board of Governors AGM on Tuesday morning. The response and positive attitude resolved our issues quickly, demonstrating a team effort with your staff and regional office staff. Working cooperation and interaction was seamless with computer upgrades and replacements.

I would just like to say how much I appreciate the quick service I received today. I was so frustrated trying to get some help with my new computer. Jeff came into the office today and set me right up. He really listened to what I needed and understood that I didn’t know how to set up my new computer myself. I didn’t have to listen to all that computer language. Unless you’re a tech, who wants to listen to it? I would also like to say how very understanding Jeff was and a really nice person. Thank you very much for all your help.

This email is being sent to thank you from the bottom of our hearts for your patience, expertise, professionalism and kindness. No matter what the issue or question we had, you were always so helpful and never once made us feel like any of our questions were silly or not important. You both went above and beyond the call of duty and it will never be forgotten. Thank you!

I purchased my first computer system from Acadian in 1996. Since that time, I have upgraded and purchased several new systems as well as peripheral equipment from Acadian. I may have been able to purchase some things cheaper at one of the “big box” stores, but I prefer to deal with your firm because your people are very knowledgeable and very helpful in making sure I have the right equipment for my needs.

But more importantly, I have always found that whenever I have had a problem, large or small, your people been available to solve my problems usually on the spot and at a minimum of cost and delay. For me, your friendly and available service is much more important than the dollars involved and for those reasons I hope to continue my association with Acadian in the future.